Since 2022, Tire Rack has been a part of the Discount Tire family. This combines the best of both worlds; Tire Rack's first-class online shopping experience and Discount Tire's first-class in-store service.
What does this mean for you? First, this won't impact your existing order and Discount Tire Direct's Customer Care department is here to help! Second, all new orders will be placed at TireRack.com, carrying on our legacy of exceptional selection, great prices, and top-notch service.
Discount Tire Direct is transitioning because when Tire Rack joined our family, they passed along 40-plus years of direct-to-consumer experience. With Tire Rack's exhaustive testing data and arsenal of robust customer reviews, they're the ideal source to help customers like you research and find the perfect tires, wheels or automotive accessories for your vehicle. If you're a fan of the Discount Tire Direct experience, you'll love shopping for tires and wheels at Tire Rack. And because they're now a part of the Discount Tire family, you can continue to expect the best prices on the biggest inventory, all with peerless customer service!
No, Discount Tire Direct transitioning to Tire Rack will not have any impact on any current or past orders. We're working tirelessly to ensure that we fulfill all current orders from Discount Tire Direct, regardless of when you placed your order. If you need assistance with a current or past order, we'll get you taken care of. Please call customer service at 800-385-3322 for assistance. If you'd like to place a new order on tires, wheels or automotive accessories, you can shop with us at Tire Rack. We're all part of the same family!
Although Discount Tire Direct is transitioning, you can still get the Discount Tire experience when you shop for tires and have them shipped with our partners at Tire Rack. Whether you're looking for new tires, wheels or automotive accessories, you'll find the biggest selection and the best prices. Plus, you'll be able to take advantage of Tire Rack's extensive tire testing and customer review data. Want to buy your products through Tire Rack and have them installed at your neighborhood Discount Tire store? No problem! With 1,100-plus stores across the country, we're officially Tire Rack's biggest recommended tire installer.
Yes, you can still redeem your Certificates for repair, refund or replacement in the event of any non-repairable damage to your protected tires! Although Discount Tire Direct has transitioned to Tire Rack, Discount Tire will still honor all Certificates for repair, refund or replacement purchased through Discount Tire Direct. If you live near a Discount Tire store, you can redeem your Certificates on-site at one of our 1,100-plus locations. If you're not within driving distance of a Discount Tire store, feel free to call Customer Care, and we'll get you taken care of!
